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installation not working

I downloaded the game files from the website, and picked the folder I wanted game files to be stored. Then the process just stops and there is nothing in the folder. Any help would be appreciated.
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I am honestly not sure if anyone is tracking these forums. I asked about getting back in game, I played for a weekend which I guess there was an open beta weekend, and it's closed now? These Forums are not very U.S. friendly and getting a straight response from anyone is almost impossible.


Dear player,

We are so sorry about the spamming problem.

If you facing any problem about the game please send a ticket to helpdesk with full details information.

Thank you.


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