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Kingdom Under Fire II has stopped working

I got this problem after installing the game.
I tried to :
run as Admin, re-download the game but it's not working :S
anyone can help ?
also pretty sure it's not IP block cuz my friend can play it and we both live in Cambodia.
( Already sent a ticket to helpdesk, but no reply )
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11-4-2015 15:53
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I got a fix for guys whit this Error mostly u get it when u have Windows 8.1




Now u can start the game.

(You have to do this everytime cuz the Launcher will actually patch ur copied file.)

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i play in malaysia
why got IP address not support problem ?
any body can help me ?

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