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[General] Backpack password

i forgot my backpack password and security question,,,how can i retrieve it? i already submitted a ticket to helpdesk but there's no reply from them.please help me,i expense so much money on this game,,i can't top up,due to this circumstances..help me mod cmblue.thank you and godbless
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Please send your issue to MMOG Helpdesk Service.

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helpdesk is useless.. they will just ignore it.

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